Beauty Essence – Privacy Policy

Effective Date: 4 September 2025

1. Information We Collect

Name, email address, and phone number
Payment details (processed securely through our payment providers)
Booking history and appointment records
Communication preferences (e.g. email or text reminders)
Website cookies and analytics data

2. How We Collect Your Data

Through booking forms on our website
Contact forms submitted directly to us
Email newsletter sign-ups
Automatically through cookies and analytics tools when you use our website

3. How We Use Your Data

Manage and confirm bookings
Process payments securely
Send appointment confirmations and reminders
Provide customer support
Send occasional marketing emails (with your consent)

4. Sharing Your Data

We only share your data with trusted third-party providers necessary to deliver our services, such as:

Payment providers (e.g. Stripe, PayPal)
Booking and CRM software (Youreasyadmin)

We do not sell or share your data with other companies for marketing purposes.

5. Data Retention

We keep your data for as long as you remain a customer, as many of our customers are repeat clients. If you wish to have your information removed from our database, you can request this at any time by contacting us at [email protected].

6. Marketing Communications

We may send appointment reminders and occasional marketing updates.
For text messages, you have given consent and may unsubscribe at any time by replying with "UNSUBSCRIBE".
For emails, you may opt out using the unsubscribe link in the email.

7. Cookies & Analytics

Our website uses cookies and analytics tools to improve performance and understand how visitors use our site. You can adjust your browser settings to refuse cookies, but this may affect website functionality.